THE LASH ROOM : Booking, Cancellation + eGift Card Policies
A credit card is required to secure your appointment at the time of booking. Should you need to cancel or reschedule your appointment, please provide at least 24-hours notice by call or text to 204-227-7897. Same-day cancellations (within 24-hours of your scheduled appointment) and "*No Shows", will be subject to 50% of your service charged to your credit card. (*No-show cancellations = not showing up for your appointment or coming more than 15 minutes late.)
GROUPON VOUCHER HOLDERS: Appointment required. Book by phone call or text to 204-227-7897, or by email to firstname.lastname@example.org. Voucher number must be provided at time of booking. FIRST TIME GUESTS ONLY. If you’ve purchased a Groupon and have seen Janis/The Lash Room before, please ask Groupon for a refund. Cannot be combined with any other offer. Limit 1 per customer. Additional 1 may be gifted. Your Groupon voucher IS your deposit to secure your appointment. The promotional offer and value becomes VOID and NON-REFUNDABLE in the case of same-day and/or "no-show" cancellations.
EXPIRED GROUPON HOLDERS: The dollar value DOES NOT EXPIRE, and may be used towards a regular priced service. Cancellation policy applies. The dollar value of your expired Groupon becomes your deposit to secure your appointment.
PAYMENT INFORMATION: Cash or Credit only.
THE LASH ROOM eGIFT CARD TERMS + CONDITIONS: Redeemable for goods + services with Janis at The Lash Room, located inside The Babe Cave in Winnipeg, MB. Non-refundable. Cannot be exchanged for cash. Unredeemed value will remain on the eGift card. The Lash Room is not responsible for lost or stolen eGift cards. eGift card is not a credit card, therefore cannot be used to secure your appointment - a credit card will still be required at time of booking secure your appointment. Appointment necessary for services.